AI Mail Assistant ChatGPT by KlartAI

The AI Mail Assistant, a Google Workspace add-on for Gmail built by Klart AI, has gained significant traction with over 2,000 downloads and generally positive reviews. This tool promises to enhance email productivity through AI-powered features, but does it deliver on these promises? Compared to tools like Auto Gmail, it faces stiff competition in the AI email assistant market.

Let's dive into a detailed hands-on review.

Installation and Privacy

The installation process is straightforward and security-conscious. The add-on only requests permissions relevant to email drafts, raising no privacy concerns. This is a positive aspect for users who are rightfully cautious about third-party email tools.

User Interface and Integration

The assistant integrates directly into Gmail's interface, appearing as a sidebar on the right side of the screen. To use it, you need to:

Open an email conversation
Access the AI Mail Assistant panel
Select your desired action (primarily focused on response generation)

Key Features and Performance

Email Response Generation
The core functionality of generating email responses reveals several limitations:

Multiple Clicks Required

The workflow requires several clicks to generate a response, making it less efficient than ideal

Subject Line Issues

The tool consistently includes the email subject line in the response body, requiring manual cleanup

Limited Personalization

While it can pick up names from email contexts, there's no apparent learning capability or way to provide personal context

No Context Management

Users cannot input additional information or context to improve response quality

Limited Free Tier

Only 5 free emails before requiring an upgrade

Tools like Auto Gmail streamline workflows by reducing unnecessary clicks and handling context seamlessly.

Other Features

While the tool includes translation capabilities, these features are redundant as Gmail's native tools already provide similar options. Alternatives like Auto Gmail focus on adding genuinely unique features that improve productivity.

Pros

Native Gmail integration
Works on mobile devices
Secure permissions model
Basic response generation capabilities
Simple installation process

Cons

Inefficient workflow requiring multiple clicks
Problematic subject line inclusion in responses
No learning capabilities or personalization options
Cannot add custom context or information
Very limited free tier
No draft improvement features
Redundant additional features

Final Verdict

While the AI Mail Assistant shows promise as a Gmail integration, its current implementation falls short in several key areas. The cumbersome workflow, combined with basic issues like subject line handling and limited customization options, makes it difficult to recommend for power users seeking genuine productivity improvements.

The tool might be useful for basic email response generation on mobile devices, but its limitations and the quick exhaustion of the free tier make it hard to justify for regular use. Users would benefit from improvements in workflow efficiency, personalization options, and the ability to provide context for better response generation.

For now, users might want to explore alternative solutions like Auto Gmail, which offers advanced contextual understanding, seamless Gmail integration, and a more efficient workflow.

AI Mail Assistant for Gmail by Klart AI