Drafting Emails
The primary function of ChatGPT for Gmail is its email drafting capability. Users can input prompts, and the AI generates a complete draft. While this sounds promising, the tool fails to deliver in key areas:
- Limited Functionality: The drafting feature only works in the compose box, meaning it cannot assist with replying to emails.
- Generic Content: Generated drafts lack personalization, often reading like templated messages that fail to capture the sender’s unique tone or context.
- No Learning Curve: Unlike tools such as Auto Gmail, which adapt to your writing style, ChatGPT for Gmail doesn’t improve with use.
For example, when tasked with composing a follow-up email to a client, the generated text was overly formal and missed key details from the conversation history.
Subject Line Suggestions
Subject lines are critical for email engagement, making this feature one of the most intriguing. Unfortunately, its execution is underwhelming:
- Basic Suggestions: The rewritten subject lines often lack creativity, offering minor tweaks rather than impactful alternatives.
- No Contextual Awareness: Suggestions fail to align with the email’s content, reducing their effectiveness.
For example, a generic email subject like “Follow-Up” was rewritten as “Quick Follow-Up” or “A Note About Our Discussion,” hardly transformative.
Email Scoring
The email scoring feature is perhaps the most perplexing aspect of ChatGPT for Gmail. While it assigns a score to your draft, it offers little clarity on how these scores are calculated or what they mean.
- Opaque Metrics: Users are left guessing about the criteria for a high score.
- Unhelpful Feedback: Suggestions are often vague, such as “Make your tone more engaging,” without actionable advice.
For professionals seeking concrete improvements, this feature adds frustration rather than value.